Returns & Exchanges:
Wallpaper
Our wallpapers are special ordered and accordingly we are unable to offer a return, cancellation or exchange service.
Due to variations in dye lots, it is standard for quality wallpaper to be non returnable, as such all wallpaper orders are deemed Final Sale*
In order to help you order with confidence we do offer a sample service & are happy to help you estimate roll quantities**
Sample Service
Ordering a sample of wallpaper or fabric is always recommended as the colour shown on your computer screen may vary slightly from the physical product itself.
When scanning our products we always try to ensure that the colour matches as closely as possible, however every computer monitor has different settings for brightness, contrast etc. and as a result may appear to be a lighter or darker shade than it actually is.
Similarly although we endeavour to describe our wallpapers & fabrics accurately, these descriptions are subjective & again ordering a sample is the best way to achieve a definite colour choice.
Fabrics
Our beautiful fabrics are cut & made to order and are non returnable or exchangeable*
Rugs
Our luxurious rugs are shipped from Europe and are non returnable or exchangeable*
Do carefully consider the size you require for your room before ordering, our high definition images give a good representation of the rugs colour & high quality.
*Exceptions apply on faulty or wrongly delivered products.
**Our estimates are made in good faith, but are a guide to quantity & no guarantee is offered
Wallpaper
Our wallpapers are special ordered and accordingly we are unable to offer a return, cancellation or exchange service.
Due to variations in dye lots, it is standard for quality wallpaper to be non returnable, as such all wallpaper orders are deemed Final Sale*
In order to help you order with confidence we do offer a sample service & are happy to help you estimate roll quantities**
Sample Service
Ordering a sample of wallpaper or fabric is always recommended as the colour shown on your computer screen may vary slightly from the physical product itself.
When scanning our products we always try to ensure that the colour matches as closely as possible, however every computer monitor has different settings for brightness, contrast etc. and as a result may appear to be a lighter or darker shade than it actually is.
Similarly although we endeavour to describe our wallpapers & fabrics accurately, these descriptions are subjective & again ordering a sample is the best way to achieve a definite colour choice.
Fabrics
Our beautiful fabrics are cut & made to order and are non returnable or exchangeable*
Rugs
Our luxurious rugs are shipped from Europe and are non returnable or exchangeable*
Do carefully consider the size you require for your room before ordering, our high definition images give a good representation of the rugs colour & high quality.
*Exceptions apply on faulty or wrongly delivered products.
**Our estimates are made in good faith, but are a guide to quantity & no guarantee is offered
